Testimonials

Staff always friendly and approachable. Downsvale keep detailed medical and care treatment records. Management make you feel confident that they will take good care of your relative in their care. They had regular care review meetings.

My husband has been at Downsvale Nursing Home for two years. He is well looked after by a Caring Team. He is happy there and myself and my family are happy he is there.

Hacing no experince of a care home. I have found that my husband is looked after extremely well and the nursing care is outstanding. I am very happy with the care my husband is receiving. He is always clean and tidy and well dressed. The meals are well cooked, especially for a person with dementia. The staff are very pleasant and will ensure any questions I have regarding my husband.

Homely environment. Caring staff. Dedicated management. Nursing care is good and proactive. Liaison with other health and care professionals is good. Time taken to get to know residents well. Meals could be a little more varied.

Both manager and deputy manager provided practical help and support when we we looking to find a new home for mum. There has been good continuity of carers, and excellent activities and entertainment which mum enjoys. Personal care is always good and staff are always welcoming to us as family and friends visiting. I’m confident that medication is always up to date and mum’s supported to be confident taking medication. I feel that staff know mum well and that she gets on well with them and likes them.

Dad’s time at Downsvale was approximately 10 weeks. In that time we were amazed at how the staff helped him to adjust and how quickly they assessed his personality and the level of care he required. Every member of staff was incredible with the love care and respect they showed to dad and us as relatives. Dad passed away peacefully with dignity and respect thanks to the wonderful care he received from the brilliant team at Downsvale. Thank you all so much.

I am always kept up to date with my mum’s care and health needs. Very happy with all the staff from management, nurses and care staff. Downsvale I consider to be very good value for money.

I would highly recommend Donsvale Nursing Home for anyone looking for a caring and compassionate home for their relative. I have found the staff to be patient and kind with my mother. She is always in clean clothes and the variety of activities they have helps keep her happy and calm.

It has been a humbling experience to see the deep love that is given in the care of our relative. We always feel welcome the care provided is adjusted to suit the condition of the day and we feel very informed. Thank you for providing such a loving and caring environment.

Managment and staff have been friendly, caring and supportive to mum and I. Her care has been targeted to meet her needs and I have been given regular updates when I visit and when I phone and I have been notified of any health issues arising. She seems settled and happy and enjoys lots of activities. I don’t feel bad about leaving her as I know she is being well cared for.

I have been visiting my friend at Dowensvale Nursing Home for about 14 years. I have viewed many positive changes since the current Director/Manager took over the home. The building has been decorated, and a decking built outside for warmer days. The building is secure and there are a variety of activities for residents. Staff are friendly and welcoming and treat resident with care had respect. During the time that my friend was considered to be ‘end of life’ the staff were so considerate and kind which helped to alleviate some of the difficulties around their time – especially the Deputy Manager.

I have found all the staff to be thoughtful, caring, patient and knowledgeable.
Nothing seems to be too much trouble and they are interested in respectful care for their residents.
The summer garden fete was really good too. The rooms are clean and the food gets eaten.

We are very happy with Downsvale Nursing Home. My mother is well cared for by the friendly and professional staff. The home has a cosy, welcoming feel to it.

I have found Downsvale suitable for my brother, who is happy and satisfied.