We aim to recruit and retain the very best people who complete on-going training and development to ensure that they continue to deliver market-leading care based on best practice, and our team members are also supported to obtain diplomas in health and social care. This gives our team confidence and the incentive to improve.

Our staff is a well-knit team and many of the key members have been with the home for a number of years. A happy, motivated team is the heart of our home.

It takes special person to dedicate yourself to the care and well-being of others and we are very proud of the commitment and compassion our staff show on a daily-basis.

Our Home Manager, Deepa Chhapwale, is passionate about delivering high quality care and is supported by a skilled and experienced team who undertake regular on-going accredited professional training to ensure that the care provided to our residents is of the very highest standard.

We ensure that our team members are continually developing their training and skills to ensure they are both qualified and confident in catering for anything that our residents may need help with, both physically and mentally.

Downsvale is an award-winning nursing home in Dorking Surrey, providing specialised nursing care for people with dementia, or those requiring respite or palliative care.

Our mission is creating a home that our residents will find restful, where the food is delicious and the environment friendly and comfortable. Where our residents feel engaged and cared for!

Our philosophy of care is a person-centred approach. Our care is tailored to meet our resident’s needs- from those needing a little extra assistance to specialist 24-hour care, we are able to meet the full spectrum of care needs.