We provide a range of care options, including residential, nursing, dementia, respite, palliative care, and day-care tailored to individual needs.
FAQ's
You can schedule a visit by contacting us through our website or by calling our office. We encourage family members to visit and see our facilities first-hand.
Yes, all of our staff members are highly trained, experienced, and regularly updated on best practices in elderly and dementia care. We offer 24-hour nursing care, which means there’s always an NMC-registered qualified nurse in the staff rota at all times.
The cost typically covers accommodation, meals, personal care, and access to activities. Additional services, like hairdressing or chiropody, may incur extra charges.
Yes, we encourage residents to bring personal items, such as furniture, photos, and decorations, to make their room feel like home.
We have 24-hour, 365 days a year care staff on-duty, security measures, and tailored care plans to ensure each resident’s health, safety, and comfort.
Absolutely. We have a superb activity schedule in our home, and we’re always looking to get our residents out and about, with day trips to places like the Denbies Winery or the garden centre. We always actively encourage friends and relatives to get involved too, so if they’d like to make their own plans, we’d always welcome and support them.
Pets are known to help reduce stress, lower blood pressure, increase social interaction and physical activity amongst the elderly. Our residents benefit from our continued policy to allow family and friends to visit with their dogs. We also include animal home visits on our roster of social activities.
We fully understand how difficult it can be to take the decision to give up your own home. We can plan an appropriate time for you to stay, based on the availability of a vacant room. Our minimum stays are 2-weeks. This will be charged at our current care rate and provides you with an ideal opportunity to see what it is like to live at Downsvale.
If your care home fees are funded by the council and you prefer a more expensive care home to the one the council has offered you, you should still be able to move there, if someone will agree to pay the difference. This is called a ‘third party top-up’. A ‘third party top-up’ can be made by a friend, a relative or a charitable organisation.